“Go Ahead, Google My Staff”

In a recent CRM Insights Study, 42% of sales representatives said they didn’t have the right information needed before making a sales call. This study and similar research is leading managers to ask: “How much is spent on company advertising and marketing compared to investing in giving sales people the […]

Online Review Expert: Do These 4 Things Today to Protect Your Business Online – Mark Bakken

Former CEO and online review expert, Mark Bakken, is a highly sought after expert in online reputation management, review monitoring and online PR. In this article he addresses the crisis of confidence in the online review space and what smart people and companies are doing to define and preserve their good names.